We sell solely to Australian addresses and provide free standard shipping Australia-wide.
All products sold by adelaidecityoptometrist.com.au are brand new and meet industry standards. Prices, products and specifications are subject to change without notice. Ordering through adelaidecityoptometrist.com.au acknowledges that you have read and agreed to these terms and conditions.
Prices and GST
All prices are expressed in Australian dollars, and where applicable, include GST. We aim to ensure that all prices displayed on our website are accurate, however, we reserve the right to amend or change prices without any notice.
If you notice any damage on online orders when they arrive, please contact us and attach photographic evidence to firstname.lastname@example.org. While our products are packaged securely, please notify us of any damage due to weather or transportation.
When you place an order, you will receive email confirmation of your order soon after. This means that we have received your order and pre-authorised your credit card (if this is your selected payment method). Once it is confirmed to be in stock, it will be immediately shipped to you.
Once your purchase has been shipped, we will send you a shipping confirmation email. If you do not receive this within two days, please email us at email@example.com, or phone (08) 8224 0819.
We do not offer a cash refund for the return of online purchases, unless the item is faulty, provided that the product is unused. We do offer exchanges for goods purchased online to products of an equal or greater value, provided that it is in its original and saleable condition. If it is of a lesser value, we will provide you with a store credit.
If you have any further questions that are not answered in our shipping and return policy, please contact us via email at firstname.lastname@example.org.
Adelaide City Optometrist is a registered Australian business (ABN: 69 097 496 190).