Delivery Fees
We sell solely to Australian addresses and provide $10.00 standard shipping and $15.00 express shipping Australia-wide. Free shipping $100 and over.
General Terms
All products sold by Adelaide City Optometrist are brand new and meet industry standards. Prices, products and specifications are subject to change without notice. Ordering through adelaidecityoptometrist.com.au acknowledges that you have read and agreed to these terms and conditions.
Prices and GST
All prices are expressed in Australian dollars, and where applicable, include GST. We aim to ensure that all prices displayed on our website are accurate, however, we reserve the right to amend or change prices without any notice.
Damages
If you notice any damage on online orders when they arrive, please contact us and attach photographic evidence to info@adelaidecityoptometrist.com.au. While our products are packaged securely, please notify us of any damage due to weather or transportation.
Order Confirmation
When you place an order, you will receive email confirmation of your order soon after. This means that we have received your order and pre-authorised your credit card (if this is your selected payment method). Once it is confirmed to be in stock, it will be immediately shipped to you.
Order Shipment
Once your purchase has been shipped, we will send you a shipping confirmation email. If you do not receive this within two days, please email us at info@adelaidecityoptometrist.com.au, or phone (08) 8224 0819.
Return Policy
We do not offer a cash refund for the return of online purchases, unless the item is faulty, provided that the product is unused. We do offer exchanges for goods purchased online to products of an equal or greater value, provided that it is in its original and saleable condition. If it is of a lesser value, we will provide you with a store credit.
If you have any further questions that are not answered in our shipping and return policy, please contact us via email at info@adelaidecityoptometrist.com.au.
Adelaide City Optometrist is a registered Australian business (ABN: 69 097 496 190).